Tag Archives: business

Effective Onboarding of New Employees

Think back to your first day at the job you currently have…and the first day of the job you had before that…what was it like when you started? Who was the first person to greet you and say hello? Were you required to spend some time with HR or did you dive right into the […]

Community: My Perspective on Seattle’s “12’s”

I must say that it was pretty cool to live in near a city whose team went to the Super Bowl. Twice. Yes, I’m referring to the Seattle Seahawks who went to Super Bowl XLVIII and WON and Super Bowl XLIX and lost. I didn’t write about this last year, but never underestimate the power […]

Sport CRM – Customer Relationship Management

If you always do what you’ve always done, you’ll always get what you’ve always got. True in many areas of life and especially in (sports) business. If you always take out the same ads, do the same promotions or hand out the same fliers, nothing will change and you’ll likely see the same or similar […]

Seattle Sports Networking Night

In partnership with Russell Scibetti’s “The Business of Sports,” I have organized a Seattle Sports Networking Night for sports business professionals in the Greater Seattle and Puget Sound area. Please register here and join us on Monday, March 24th from 6pm-9pm at Henry’s Tavern located across the street from Safeco Field on 1st Ave. Registration […]

Money, Trust, Referral

Customers pay in three ways: Money, Trust, Referral That’s it. That’s how they pay. Here’s a bit more of an explanation. Money Sure – this is an easy one. Sales. Customers give you money for what it is that you give or do for them. Whether it be service, products, or experience, when a customer […]

The Concept of the Drip

I’ve been writing this blog on a daily basis since about the beginning of October on topics relating to sports business and hope you have found what I have written useful. Although I was writing fairly long posts at the beginning of last month, I must admit that it has become quite difficult to come […]

On Collaboration and Teamwork

I think we’ve got a lot to learn from each other, and certainly in more ways than one. Let’s just keep this sports and work related though. Start with your staff. If you’ve got a problem, use the people you already work with to help solve it. Engage your fellow employees from other areas of […]