Monthly Archives: October 2013

IT STARTS WITH PEOPLE

Turnover is costly      Learning curve      Less drama      People who are there for the right reason      Lost productivity           Supervisor           Position responsibilities      Negative perceptions when people are leaving in large numbers Post job descriptions to attract the qualities you seek in a […]

Perspective in Sport Sales and Marketing

Perspective is everything. It is important for how we view all areas of life and how we interact with the world on a daily basis. It forms how we view other people and how we view organizations as well. It affects every aspect of our life and how we see the things before us. You […]

Direct Marketing in Sports

In the age of the internet in which we live today, everyone has the ability to be their own media company. By media company, I mean the ability to create for and sell to an audience. There are numerous outlets that make it easy for anyone willing to put the time in to cultivate an […]

Customer Service Goes Beyond the Name Tag

Customer service can sometimes be a touchy subject. Everyone wants to provide a high level of service to the people they call their customers. Everyone wants theirs fans to have a great time and get what they want, but often times just below the surface there’s more to it than that. Many organizations say they […]

Bill’s Sports Business Blog

This site is currently under construction! More updates will be coming soon. -BILL Updated 7-8-2019

Mission, Vision, Values, Goals

I believe that mission, vision, values and goals are critical to the success of an organization. The day-to-day procedures are important, but ought not to be without a compass of direction and end goals. Even if those end goals are lofty and years ahead of where you are now, your organization will be feel lost […]

Fan Experience: Food

Hey there readers! First of all, I apologize for not posting the last few months. I’ve been busy, both at work as well as personally, but also working on this blog! As you can probably tell by now, I’ve got a new URL, BillsSportsBusinessBlog.com, which fits more with where I want to this thing to […]