Tag Archives: tickets

Book Review: Marketing Outrageously Redux: How to Increase your Revenue by Staggering Amounts

Jon Spoelstra is a sports business legend. If you don’t know anything about Jon, check out this Wikipedia page and buy his book right now, Marketing Outrageously Redux: How to Increase Your Revenue by Staggering Amounts(affiliate) I just finished reading this book two days ago and all I can say is WOW! Jon’s ideas are […]

Mobile Apps for Sports

How many apps do you currently have on your mobile device? How many of those do you use? Seriously, think about it – probably fewer than half on a regular basis. Is your organization considering a mobile app for your sports team or venue? If you want your app users to actually use your app […]

The Weekly Round-Up

I thought today I would change it up a bit and instead list a recap of the week’s posts. The unofficial theme this week was storytelling, which went live on Sunday. Then on Monday the story theme went a little further into the idea of what a story is when we asked the question, “What’s […]

Give People What They Want

Give people what they want. That’s what good customer service is right? Well, yes and no. We’re all human, we all have emotions and we know that sometimes things can get a little out of control, both on the side of the customer as well as the side of the business. This post is not […]