Tag Archives: perspective

Sport Customer service – Dealing with Difficulty

December 17, 2013 · by · in Customer Service

I deal with difficulty daily. I solve problems and make things happen, but it often isn’t easy. That’s pretty much what customer service is – dealing with difficulty and problem solving. The thing that makes customer service so difficult, including sport customer service, are the emotions that are involved. You and I both have different […]

Collegiate Athletics – Many Sports, One Team

October 24, 2013 · by · in College Sports

Have you ever considered how diverse a university’s or college’s following might be? Consider the fact that these programs often support teams for more than one sport, usually in the range of 8-10 and for some, as many as 30 or more. We will look at this from a few different angles, but lets first […]

On Keeping Tabs and Personal Growth

October 17, 2013 · by · in Personal Development

If you don’t already, you should be keeping tabs on the people doing your job or similar jobs outside of your current sector. I work in sports, so I follow other people in technical, marketing and development roles in others areas of business, such as consumer packaged goods (CPG), logistics and freight forwarding/management, various marketing […]

Perspective in Sport Sales and Marketing

October 9, 2013 · by · in Communications, Customer Service

Perspective is everything. It is important for how we view all areas of life and how we interact with the world on a daily basis. It forms how we view other people and how we view organizations as well. It affects every aspect of our life and how we see the things before us. You […]