Tag Archives: history

Sport Customer service – Dealing with Difficulty

I deal with difficulty daily. I solve problems and make things happen, but it often isn’t easy. That’s pretty much what customer service is – dealing with difficulty and problem solving. The thing that makes customer service so difficult, including sport customer service, are the emotions that are involved. You and I both have different […]

Rivalry

Sports fans love rivalry. Be it between players, coaches, teams, conferences, cities, or entire states, rivalry is one of those aspects that makes sports great. So how does this play into your business strategy? There are many examples of how sports rivalries can be monetized for the advancement of both programs. Take for example tonight’s […]