Tag Archives: concessions

Mobile Apps for Sports

November 18, 2013 · by · in Sports Marketing

How many apps do you currently have on your mobile device? How many of those do you use? Seriously, think about it – probably fewer than half on a regular basis. Is your organization considering a mobile app for your sports team or venue? If you want your app users to actually use your app […]

Give People What They Want

October 21, 2013 · by · in External Operations

Give people what they want. That’s what good customer service is right? Well, yes and no. We’re all human, we all have emotions and we know that sometimes things can get a little out of control, both on the side of the customer as well as the side of the business. This post is not […]

Sport Marketing and Entertainment Lessons from Monster Jam

January 10, 2013 · by · in Entertainment · 1 Comment

Last weekend I attended the Monster Jam show which got me thinking about fan experience and entertainment. How well do you entertain your fans? What other elements have you integrated into your pre-game, time out calls, half-time, and post-game elements of a game experience. Do people like what you’re doing? How do you know? Have […]