Tag Archives: personal development

Delivering Great Customer Service – A Story

Customer service is a huge part of what I do on a daily basis. Here I’d like to share an anecdote about my first major customer service breakthrough. The story begins with the first home football game of the season last year. It is not uncommon for students to have a good time at football tailgate […]

Becoming More of That Which You Already Are

One of my theology of professors in college used to talk about this all the time…becoming more of that which you already are. This quote has never left me and is something I think about daily. How, today, am I becoming more of that which I already am? Who am I? What do I stand […]

What do you LOVE about sports?

Have you ever asked yourself that question? Have you debated the value of sport in society with your friends? By this I mean more than how your favorite player is doing or how your fantasy team is stacking up. Think about it…seriously. I’ll wait. As sports executives and professionals, we see a very different side […]

Sports Law

Technically speaking, there is no such thing as sports law.  There is only the law applied to sports.  The term sports law is perfectly acceptable in casual conversation or in a newspaper article, however the term can be misleading. There  are only three types of law: constitutional, statutory, and administrative.  There is also something referred […]

Core Strengthening

Core strength. Athletes and strength and conditioning coaches certainly know how important this is to overall physical health and performance, but what about the rest of us?  How much are you training your core? What’s your routine? Situps, extensions, side bends?  Yes, we know there are many great exercises for strengthening your mid-section, but what […]