Tag Archives: difficulty

Dealing with Difficulty

How do you deal with difficult situations? Do you embrace the challenge and see problems as opportunities? Or do you crumble and let the situation get the best of you? Even the strong grow tired and must be reminded from time to time of their humanity. What does your personal safety net look like and […]

Delivering Great Customer Service – A Story

Customer service is a huge part of what I do on a daily basis. Here I’d like to share an anecdote about my first major customer service breakthrough. The story begins with the first home football game of the season last year. It is not uncommon for students to have a good time at football tailgate […]

Becoming More of That Which You Already Are

One of my theology of professors in college used to talk about this all the time…becoming more of that which you already are. This quote has never left me and is something I think about daily. How, today, am I becoming more of that which I already am? Who am I? What do I stand […]

Post-Season Baseball

This is my favorite time of the year for watching baseball. After a long summer at the ballpark, football was a welcome distraction in August and September. Now that the initial excitement of the football season starting up has worn off a little bit, the anticipation of baseball playoffs is among us. The weather is […]

Core Strengthening

Core strength. Athletes and strength and conditioning coaches certainly know how important this is to overall physical health and performance, but what about the rest of us?  How much are you training your core? What’s your routine? Situps, extensions, side bends?  Yes, we know there are many great exercises for strengthening your mid-section, but what […]

Do What’s Difficult

Often times we know what we need to do, we just don’t do it.  Why is that?  We procrastinate, put it off until later, take the easy way out, ignore what we really should be doing.  Maybe it’s just human nature and an ever-present instinct to resist change.  Or maybe it’s something completely different.  But […]