Tag Archives: dealing with difficulty

Sport Customer service – Dealing with Difficulty

I deal with difficulty daily. I solve problems and make things happen, but it often isn’t easy. That’s pretty much what customer service is – dealing with difficulty and problem solving. The thing that makes customer service so difficult, including sport customer service, are the emotions that are involved. You and I both have different […]

Looking into the Fog

So as I was on my way to work this morning it was very foggy near my home. Now if you’ve ever driven in fog, especially at night or just before dawn, you know how difficult it can be to see what’s ahead of you. You also know that turning on your high beams is […]