Tag Archives: conversation

Manage UP: How to Manage Your Boss

You’re used to taking orders from your boss – that’s called managing down. Your boss hands down work for you to do or perform. Tasks to be completed. You take that direction as why you’re at your job – to do work. That’s what you do. That’s why you get a pay check – because […]

What’s the Story They’re Telling Themselves?

Anytime you are trying to sell something or trying to convince someone of something you have to try to understand the story they are telling themselves. What is it that makes this person unique and how has their past gotten them to the point they are now? What background and understanding does this person have […]